Airbnb FAQs After Buying
How much do you charge?
- $1000 Set Up – This includes professional photography, setting up manuals and putting the property on at least 3 platforms.
- 12% – 30% Per Month – You will need to consult with your agent for a quote. Properties have different rates because some or more difficult than others.
- $120 – $300 Cleaning – This is paid by your guests. Once we see the property and establish what’s required, we will let you know.
- $30 For Maintenance Events – We charge $30 over invoice for repairs. Unlike our competitors, you see the invoice we paid in your statement. We are completely transparent.
- $14 For Recurring Invoice – We charge $14 over invoice for purchasing supplies and necessary items. This usually happens about once or twice a month depending on guest stays.
- $10 For Recurring Utilities – If you want to pay your utilities, this goes away.
What is included in your services?
Regardless if you are short term (less than 30 days) or medium term (longer than 30 days) this is included:
- Experience – We have over 20 years experience in property management. We have seen it all and we know how to handle every event imaginable.
- Team of Professionals – We do this ALL THE TIME with a handful of trusted vendors who handle everything from cleaning, plumbing, electrical and minor repairs.
- Rated Super Hosts – When guests / tenants look for a places to stay, they will lean towards a company that has an excellent reputation. They don’t want surprises and will stay at a location that has excellent reviews.
- Monthly Reports – At the end of each month, you will know how much revenue was earned and what expenses were incurred.
- Peace of Mind – When a plumbing event happens at 7pm on a Saturday night, you are not going to be stressed about knowing how to solve the problem or who to send. We have 24×7 maintenance support and generally answer guest booking inquiries 20 hours a day.
Can I quit using your services at anytime?
Can I quit using your services at anytime?
Yes. We will generate a contract that spells out the terms of who is paying what. Generally these end in December because we review our rates and pricing then and decide if there will be any changes. You can quit at anytime. We don’t hold customers hostage. There are no penalties and we will wrap her up when your last guest leaves.
Do you hold reserves for repairs?
Do you hold reserves for repairs?
No. We trust you will reimburse us for repairs. Unlike our competitors, we are not going to require you put money down for us to use at will.
What platforms do you use?
What platforms do you use?
- Airbnb
- VRBO
- Furnish Finders
- MLS
- Direct Bookings – Our repeat customers book directly here > “Restinvegas.com”
How else do you get guests?
How else do you get guests?
Networking, Overflow and Repeats. We are plugged in with a lot of corporate housing providers and insurance companies. They come to us because we make it easy for them. Some of our guests end up staying longer than they planned so we move them to our other units if they can’t stay longer in the one they booked. We also have a lot of repeat customers who love our service and ease of booking directly.
Can guests book directly to avoid platform fees?
Can guests book directly to avoid platform fees?
Yes. Many of our repeat customers book directly on our site: “RESTINVEGAS.COM.”
Can I stay in my own property?
Can I stay in my own property?
Yes. You will just notify our scheduler when you are coming. When you leave, our cleaners will take care of everything. You will have to pay that cleaning fee. We stopped allowing owners to clean years ago because no one has ever met our standards for clean.
How much are platform fees?
How much are platform fees? This page has excellent detail.
- Airbnb – Guests (14%) / Owners (3%)
- VRBO – Guests (6% – 15% ) / Owners (0%)
- Furnish Finders – One time set up $250. Guests pay 3% for credit card usage. Free if they pay directly.
- MLS – Guests pay 3% for credit card usage. Free if they pay directly.
- Our Platform – Guests pay 3% for credit card usage. Free if they pay directly.
How does income compare across long term, mid term and short term rentals?
How does income compare across long term, mid term and short term rentals?
If you use a long term rental as a baseline, your ea
Do you take care of all the cleaning, check ins and check outs?
Do you take care of all the cleaning, check ins and check outs?
Yes. Cleaning fees will vary depending on the size and complexity of your lodging. A 3 bed, 2 bath house about 1400 square feet runs about $230. That includes cleaning and linens. That number will change as we dial in your property. Little piggies who leave your place a mess may cost more.
How and when do I get paid?
How and when do I get paid?
On or about the 25th of the month, we will send money to you electronically. We take all the income and subtract all the expenses to determine how much money to send you. We send that money to you electronically. Your owner portal also enables you to see vendor invoices so you can dig deep into anything you want.
How good are you?
How good are you?
We rock. Our first property is now a SuperHost and our goal is for your property to become Superhost qualified within 2 months.
What else should I know about your property management?
What else should I know about your property management?
Jim Eagan, president of Limestone Investments, wrote a book on the subject (A Fistful of Properties). We have 7 property managers and a team of maintenance & accounting folks that take care of over 350 properties. Grab another cup of coffee and dig deeper…
- Property management FAQs.
- Maintenance and how it works.
- Investor purchase process: start here if you want to make money.
- Yelp Reviews
How do I get started?
We are checklist freaks so you will start with our onboarding checklist here.
After that we send you a contract. Once you sign a contract Jim will start your onboarding. After you have been initially onboarded, Barb will take over with pricing and scheduling.